Need to report an issue or a problem within the community?
When reporting an issue, FIRST please consider whether the issue pertains to the CDD or the HOA. Below are some common examples of issues and where you should report them.
AMENITY CENTER/AMENITY ACCESS ISSUES
For questions/concerns regarding access to the amenity center or reserving the amenity center for a private event, please contact Teeanna Kamalu:
Access Management, Amenity Manager
Email: manager@cypresscreekcdd.com
Phone: 813-344-4844
To report damages at the amenity center, missing/broken furniture, and for questions/concerns regarding maintenance of the amenity center and how to obtain access cards, please contact Access Management:
IRRIGATION/LANDSCAPE/POND ISSUES/ENTRANCE STRUCTURES/ROADS/LIGHTING ISSUES
For questions/concerns regarding landscaping of the common areas (including ponds), plumbing, irrigation and signs, lighting/street lights or road issues please contact Clayton Smith:
Clayton Smith, Field Manager
Phone: (813) 344-4844
Email: csmith@gmscfl.com
RECEIVED A VIOLATION LETTER?
Violation letters are sent by the HOA (Homeowners Association) and not by the CDD. Please contact Excelsior Community Management, LLC for questions relating to violation letters, any planned new construction (including pool and/or fence installations), additions, exterior modification to existing structures or landscaping as they must first be reviewed and approved in writing by the Architectural Review Board (ARB).
Excelsior Community Management, LLC
6554 Krycul Avenue, Riverview, FL 33578
Phone: (813) 349-6552
Fax: (813) 349-5865
Email: cypresscreek@excelsiorcommunity.com