Welcome to the Cypress Creek Community!

Access & Amenities


Community Updates

UPDATE (2/8/2019): THE POOL IS OPEN. The new keypads have been installed at the pool gates. Residents who currently have pool access cards will be transitioned to pool access pins. During this transition, please use the temporary code "7404#" to gain access.


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Pool Access

The pool is open to residents of the community from dawn until dusk. Residents can access the pool area during these hours by using their registered 4-digit access code (commonly referred to as a “pin”).

To gain access to the community pool after registering a pin, enter the pin followed by “#” on the keypad; open the pool gate immediately as the gate only releases for a short time.

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Amenity Center Reservations

The amenity center is open to the residents of Cypress Creek from dawn until dusk. Residents are not required to reserve the space, however, the option is available if you would like to host a private event. To reserve the space, you will need to fill out the “Amenity Center Areas Rental Agreement”, sign the last page, and return the signed agreement (plus any applicable fees) to the Amenity Manager.

Check the availability of the amenity center on the Cypress Creek CDD Events calendar here: https://www.cypresscreekcdd.org/event.cfm

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HOA Information

Titan Management is the new management company for Cypress Creek. Titan is responsible for managing the following matters:

  • Architectural Applications
  • Violation inspections and enforcement activity
  • Collection of the homeowner assessments.

If you have any issues or concerns, contact titancares@titanhoa.com or you may call (407) 705-2190.

Check out the Titan Management Cypress Creek HOA website for more information - https://www.titanhoa.com/.

Management Contact

Coleen Verdon is the new manager for Cypress Creek. Coleen will be performing monthly inspections of the property to keep Cypress Creek a premier community in the area. She will also be managing the Architectural Review process with the Board. Coleen may be contacted at cverdon@titanhoa.com or at (407) 923-4241.

Questions About Your Account

If you have a question about your account, you may contact the Titan account representative for Cypress Creek, Patty Dove.Patty may be contacted via email at pdove@titanhoa.com or at (407) 705-2190 ext. 168.

CDD Responsibilities – www.cypresscreekcdd.org

The CDD manages and maintains every common area element for the Association such as:

Front entry features, landscaping at entrances and parks, lighting issues, turf fertilization and pest control, key fobs for amenities, etc.

They may be contacted at www.cypresscreekcdd.org or at (813) 418-7473.

Architectural Review Board

Should you wish to make ANY exterior changes to your home or property, please contact Titan via www.titanhoa.com and look for the ARB Request tab. You may also go to https://www.titanhoa.net/ticket/arb/index.php. The online application may take up to one month for approval, but we make every effort to turn the applications around as quickly as possible!

Spectrum Bulk Account Customer Service

If you are experiencing an issue with your cable or internet, please contact Spectrum at (855) 285-3020.

Make sure to mention that you are a bulk customer at Cypress Creek HOA.

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FAQ’s

How do I access the amenities at Cypress Creek?

Residents of Cypress Creek can access the amenities using a 4-digit access code. The 4-digit access code must be registered with the CDD before they can be used to gain access. To register your 4-digit access code, fill out the Amenity Device Registration Packet online to submit your request for activation to the CDD Amenity Manager. To fill out the form online, you must first download the form by clicking on the download arrow icon in the upper right hand corner or the page or save it as a PDF by clicking the printer icon also found in the upper right hand corner of the page. The SUBMIT button is disabled in the browser and will only work when the form is downloaded. If for any reason there is an issue submitting the form electronically, you can send it to the Amenity Manager via email or regular mail. A completed amenity device registration packet must include:

  • Completed Amenity Device Registration form
  • Signed Consent & Waiver agreement (required for pool fob requests only)
  • Proof of ID (driver’s license, valid state issued photo ID, or military ID)
  • Proof of residency (copy of deed, closing document, or current utility bill)

Email or mail the completed packet to the amenity manager at amenitymanager@dpfg.com for activation. Codes are activated within one week of submission**.

An example of the completed registration form can be found at this link: https://www.cypresscreekcdd.org/com/22/documents/F1E7E84F-4201-0A8E-00022190C44B77A9.pdf

Mail-in Requests

Mail the items listed below to the district office located at 15310 Amberly Dr. #175 Tampa, FL 33647 to complete the request.

Requirements for mailed requests:

  • Completed Amenity Device Registration form
  • Signed Consent & Waiver agreement (required for pool fob requests)

Applications are processed in the order that it is received. Generally speaking, delivery of the devices can take 7-10 business days. Upon moving out of the community, please discard or return transmitters to the District Office for deactivation.

** Activation times may vary based on the volume of applications being submitted to the Amenity Manager.

What do I do if my pool access pin stops working?

To reset your pool access pin, send the Amenity Manager an email with your property information, including resident name, property address, and neighborhood name.

The previous owners provided me with a pool access pin but they it is not working. What do I do?

When residents vacate the community, the registered device(s) and pin(s) for the household are deactivated unless ownership is transferred over to the new owner or renter. To request the transfer, send the Amenity Manager an email with your property information, including resident name, property address, neighborhood name, and pool access pin(s).

Can I bring a guest to the pool?

The pool at Cypress Creek is for residents and their guests only. Residents must accompany their guests to the pool and must not leave their guests unattended. Residents are held responsible for the actions of their guests and are held responsible for any damage caused by their guests.

Are there any age restrictions for accessing the pool?

A parent or responsible adult (over 18 years of age) must accompany anyone under the age of 18.

I am new to the community and would like to be informed about upcoming events. Does my community have an events calendar?

Yes, the event calendar can be found on the Events page. Please note that the event calendar only advertises the events that were reserved through the CDD, such as the meetings held by the Board of Supervisors, and private events where a rental agreement or a written request was submitted to the CDD.

Is there a cost to reserve space at the amenity center?

A refundable security deposit of $300.00 and a non-refundable rental fee of $25 per hour (maximum of 4 hours) is required to reserve space at any of the covered patio areas at the pool.

How long can I reserve the amenity center?

The amenity center can be reserved for a maximum of four (4) hours.

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